POOR SERVICE

Hi

I made the wrong transfer on the 23 August 2019 from my personal FNB account to the other account but unfortunately made a mistake and send to FNB business Account which owes the bank, FNB refused to reverse my money back to my account because that account owes FNB, I made a transfer of R1500 which I got from uif collection since I am not working. I have been in touch with FNB but they are giving me a bad service, I started banking with FNB since 2010 and never exprience this service I exprience now. I called the account holder for the wrong transaction and he told me there is nothing he can do, I called FNB and they are useless but I bank with them. I am not sure if my money is save anymore with FNB, This is a worst service I recived from FNB and it is been 3 month now fnb does not want to reverse my money. I bank with Capitec also but I do not receive this poor service. I would like FNB to reverse back my money so that I can continue banking with them, the reason the account I made a wrong transaction to owes FNB is not my problem since it is not me who owes them.....My number is *** and the number for the other account holder is Wayne( ***, my FNB branch is HydePark