mM
malebo M

1 reviews | Active since Dec 2021

01 Dec 2022, 11:06

poor service

called FNB to try and reduce my limit and was told they could not assist as i did not have the phone to confirm on the app ,

saturday also went to the branch as my app is blocked and still could not be helped.

fnb has poor service really, this year i have been through the worst even had to report the bank to Ombudsman

0
Replies (1)
mM
malebo M's update02 Dec 2022, 16:37
Reviewer Update
I did explain i did not have my phone yestersterday, today i have called and was send from pillar to post after 23 munites on phone , got thou to Nhlanhla and she said i must log a hello petter complain as she is unable to assist

so i have to log a complain everyday for FNB to assist