Poor Service

I have been trying to close a few of my accounts for the past few months however the reason the FNB employees say they cannot perform a closure is due to uncleared funds, the same reason they have been giving me for months, I spoke to a banker on the secure chat, emailed mybranch420, phoned numerous times, went to 2 different branches and guess what nothing, I was told they can't even stop my account and I am being charged monthly for the the accounts, I been a customer with fnb since 1996 but after poor service like this, I have decided to switch to standard bank!