MS
Mooketsi S
1 reviews | Active since Oct 2018
24 Mar 2023, 15:03
Poor service
TAKEN FOR GRANTED BY MY BANK,5days since I have lodged a complaint and still my money has been taken and they keep sending massages that they are working on resolving my matter I mean of so many agents they have they can't have just one call to explain why I am at such high amount of negatives.I am so hurt by this bank
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Replies (3)MS
Mooketsi S's updateReviewer Update
24 Mar 2023, 16:55Your level of incompetence is shocking I just got a call from one of your consultants asking to talk to Thando D to my surprise I log into Hello Peter and Thando D happens to be one of your unhappy customers that also has not been attended for days,your bank is a **** that never has a clear explanation instead beats about the bush when they have to make things clear to their customers.wow
MS
Mooketsi S's update24 Mar 2023, 16:55
Reviewer Update
Your level of incompetence is shocking I just got a call from one of your consultants asking to talk to Thando D to my surprise I log into Hello Peter and Thando D happens to be one of your unhappy customers that also has not been attended for days,your bank is a **** that never has a clear explanation instead beats about the bush when they have to make things clear to their customers.wow
MS
Mooketsi S's updateReviewer Update
27 Mar 2023, 05:33It's the beginning of week 2 since I wanted fnb to explain how my bank balance ended at -R800 when that balance doesn't cover up a missed policy payment of R115 an still fnb has decided to ignore me until that amount was debited I will not lie I have nothing to say to FNB at this point,it has shown how it does not value its customers I have heard a lot of people tell me even companies that they are leaving fnb due to its exorbitant charges that are never explained to the last cent now I see thar its true,I will not lie I am more disappointed that hurt
MS
Mooketsi S's update27 Mar 2023, 05:33
Reviewer Update
It's the beginning of week 2 since I wanted fnb to explain how my bank balance ended at -R800 when that balance doesn't cover up a missed policy payment of R115 an still fnb has decided to ignore me until that amount was debited I will not lie I have nothing to say to FNB at this point,it has shown how it does not value its customers I have heard a lot of people tell me even companies that they are leaving fnb due to its exorbitant charges that are never explained to the last cent now I see thar its true,I will not lie I am more disappointed that hurt
MS
Mooketsi S's updateReviewer Update
27 Mar 2023, 05:35All I have been getting is constant Emails that they are working on my case I mean 7 days later an still no assistance
MS
Mooketsi S's update27 Mar 2023, 05:35
Reviewer Update
All I have been getting is constant Emails that they are working on my case I mean 7 days later an still no assistance