Poor service / Concerns not taken seriously

<p>I would like to write this as a follow up on a review i lodged last week. The FNB agent who followed up my case, does not seem to take my concerns seriously. I emailed communication to him following a call and email from him (in which he referred me to irrelevant account types), and no responses have been forthcoming frm FNB. </p> <p>I take my banking affairs very seriously and i would like to be treated with some dignity by FNB.</p>