Poor Service

I am deeply saddened by the way FNB Canal walk handle things.

I’ve been trying to close a business account for the last 3 weeks and every time I go to the bank they tell me there’s a mark on my ID and they can’t proceed.

They keep telling me they are escalating the issue and it’s been 3 weeks of escalation.

I can’t keep paying bank charges for an account I’ve already signed a consent for closure in my absence.

Please sort you banking out it’s easy to open an account and it’s an issue closing it.