KB
Kurt B

1 reviews | Active since Feb 2013

11 Nov 2021, 08:09

Poor service

processed a card refund over a month ago for good purchased for the business with my personal card. To date I am still waiting for the refund to go through and FNB are just complacent with Assisting. Numerous calls and now I will have to pay the interest to my bank for these outstanding fund. FNB is just getting worse and worse with service

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Replies (1)
KB
Kurt B's update11 Nov 2021, 09:36
Reviewer Update
My merchant number is 428564 and reference is ***. Refunds was done early October.. I logged the call about two weeks after that and now another two weeks have gone by and still not resolved