Poor service

When am I getting a response regarding my query. Why is FNB playing with old people. I wonder how many people loose their money due to poor work service. WE WANT OUR MONEY!!!!!!!!!!!!!!! WHY MUST WE RUN AROUND AFTER FNB IN ORDER FOR US TO RECEIVE THE MONEY. DEAL WITH YOUR INCOMPETENCE AND WE WANT THE MONEY TOMORROW. THAT IS NOT FNB MONEY IS OUR MONEY. PAY BACK THE DAMN MONEY. NIYA DIKA EFNB. PAY BACK SO THAT WE CAN GO TO BETTER BANKS