NR
Nontando R

1 reviews | Active since Jun 2018

30 Oct 2018, 14:32

poor service by fnb delivery takealot

I app**** for a credit card from fnb and recieved an sms that my delivery will be made via takealot.Friday the 26/10/2018 i had a missed call from takealot and immediately I called back with no success.I have been calling with no answer.still no card .why call once and when u do call back you have to wait on the line for 20 min .Im very disappointed with this delivery service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2018, 15:02
Official

Good Day,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***