POOR SERVICE BAD

<p>shocking service that i have received from FNB mobile, i got two sim card from FNB mobile which i pay around R36 FOR EACH ONE . During Janaury one of my phones where ****** and i callef FNB mobile to block ther sim abnd the agent adviced be to deo to th branch for a sim swip. I then adviced that agent that i do not need the sim card anymore and i wouldn"t be going as sim swip. On my side i thought everything was clear by saying that i o not need the sim any, but in June i discovered that FNB is still deducting money for the sim so i called FNB mobile again and i was told that the debit was not cancelled because i did not say they need to cancel even though i told the agent tht i do not need the sim anymore. So i then adviced the agent to then cancel in June again because i did not want to get into an aguement with them. Again the i discovered 3 weeks ago that these still money coming off and i called FNB mobile and i was told they will sort out my issue but again they have deducted my account. I did not ask them for a refund but because of the way i was treated by Fnb mobile i wangt my refund from the day i called to block the sim in January 2016</p>