MN
Musa N
1 reviews | Active since Oct 2019
03 Aug 2020, 13:00
Poor service at their credit card division
I was a clirnt of FNB and since I have paid up their credit card last year and closed the account I have called them for the last 3 weeks because I need a letter from them that confirms that I have paid up and don't owe them any money. They've promised to email me the letter but up until today no letter. My life has literary stopped as I seem to lying to this new person but I don't owe them a single cent. How long must life stop because of them? I am so gatvol because of their incompetence
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Musa N's updateReviewer Update
03 Aug 2020, 14:29This is one of the most useless lame response I have ever seen. Instead of attending to the reason why there's a complaint you're responding to the complaint which will take its own 48 business hours to be responded to. Again I have been failed again and again whilst my life stands still waiting for FNB to give me a letter that confirms that I don't owe them money and I have no account with them because I paid them all their money. What a waist of time
MN
Musa N's update03 Aug 2020, 14:29
Reviewer Update
This is one of the most useless lame response I have ever seen. Instead of attending to the reason why there's a complaint you're responding to the complaint which will take its own 48 business hours to be responded to. Again I have been failed again and again whilst my life stands still waiting for FNB to give me a letter that confirms that I don't owe them money and I have no account with them because I paid them all their money. What a waist of time