Poor Service at Kathu FNB Branch

I lost my cheque card and went into the FNB Kathu branch to apply for a new one. I had to wait a long time to be helped. Some of the consultants left for lunch early and nobody replaced them. I was eventually helped only to find that the branch did not have any temporary cards available. I could thus do no business for more than a week!<br> I went into the branch today (25 June 2015) to collect the new card. When I arrived at the branch I signed the visitor's book and started waiting. After 47 minutes I saw that the consultants show some other clients to the \collections"counter. This was people who came after me. I then went to the collection counter where I was received \""coolly\"" but eventually helped.<br> This is not the first time that I have problems with FNB Kathu branch and my time with FNB is becoming short if something drastically does not change .<br> I even witnessed a case of assault in your Kathu branch some time ago!<br> """