1 reviews | Active since May 2016
POOR SERVICE AT JUST ABOUT EVERY LEVEL.
Poor Call centre Experience, Poor Ebucks Experience, Poor Ewallet Experience, Poor Homeloans Experience, Poor One account Experience.
Please step it up guys.
Called 5x today to resolve an Ewallet issue and Used R100 airtime only to have the phone never be picked up.
I guess change is as good as a holiday if you guys keep this up...
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***