VD
Veronica D

1 reviews | Active since Jun 2018

16 Sept 2021, 18:41

POOR SERVICE AT ITS BEST .

I AM DISGUSTED BY FNB. THIS IS THE 3RD TIME I HAVE HAD SUCH BAD EXPERIENCE. THEIR AGENTS BRANCH LEVEL AND ON THE PHONE ARE THE WORSTE. TODAY MY DAUGHTER TRANSFERED R12000 FROM HER CAPITEC ACCOUNT TO MINE FNB E WALLAT ZERO ACCOUNT I ONLY FOUND OUT TODAY THAT IT HAS LIMITS HOWEVER THE MONEY NEVER REFLECTED TO MY ACCOUNT AND TOMMOROW I HAVE A FUNERAL. I NEED TO PAY THE FUNERAL PALOR. SINCE THIS MORNING @ 9AM TRANSFER WAS DONE AND I HAVE BEEN SENT PILLAR TO POST NO ONE KNOWS WHERE THE MONEY IS. CAPITEC XHECKED ON THEIR SIDE THEY SAY THE MONEY HAS LEFT THEIR SYSTEM . FNB YOUR SERVICE IS POOR SO POOR I CANNOT EVEN DESCRIBE IT. AT THIS STAGE I HAVE NO CLUE WHERE THE R12000 THAT MY DAUGHTER PAID IMEDDIATE TRANSER TO ME STILL NOT SHOWING. AFTER THIS I AM CLOSING ALL MY ACCOUNTS WITH FNB . I AM SICK AND TIRED OF YOUR BANK. YOUR STAFF SING DIFFRENT TUNE ALL THE TIME. EVERYTIME WHEN I CALL I GET A DIFFERENT STORY. I AM SO IRRITATED. I HAVE A FUNERAL I AM SAD AS IT IS. I DONT NEED THIS **** .YOUR BANK IS ***********.

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Replies (3)
VD
Veronica D's update17 Sept 2021, 02:48
Reviewer Update
I HATE FNB AND I REGRET EVER OPENING THE ACCOUNT WITH YOU.

VD
Veronica D's update19 Sept 2021, 22:12
Reviewer Update
MY MONEY IS STILL NO WHERE TO BE FOUND. SO BASICALLY THERE IS NOTHING THAT FNB HAS DONE. I HAVE NO CHOICE BUT TO REPORT THIS TO THE OMBUDS . I AM SO HEART BROKEN. FRUSTRATED AND VERY UNHAPPY
VD
Veronica D's update19 Sept 2021, 22:47
Reviewer Update
I have logged a complaint with the Ombuds man Reference Id - E751E6Y0. I WANT MY MONEY BACK .I WANT MY R12000 BACK INTO MY ACCOUNT. IF MY ZERO ACCOUNT CANT RECEIVE THAT LARGE AMOUNT WHY CANT IT BE RELEASED TO MY OTHER ACCOUNTS. THE BANKING SYSTEM REALLY SUCKS.