1 reviews | Active since Jul 2018
Poor service at FNB Senekal
I've not seen such poor service all my life. Not only did I have to wait an hour and 30 minutes to be helped, but I had to wait for them all from at 13:00 to have their lunch until 14:00. Meaning I had to wait 2 hours and 30 minutes just to be helped. Mind you, it wasn't packed enough for me to wait that long.
Yes you heard me right. The bank closes for them to go to lunch. What kind of a bank are they running? Some of us use our lunch time to go to the bank.
This is nonsense... Aaaagggg
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)