ES
Elna S

1 reviews | Active since Apr 2019

08 Apr 2019, 15:00

Poor service at FNB Kroonstad.

The service is poor, actually you can't call it service, so pathetic it is. Waiting over 40 min to get a card, with exactly 5 people that can help you, hanging around. It is a small branch, you would expect quicker service!!! It is bad planning on managemant's side.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Apr 2019, 17:01
Official
 Good Day, 
  Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)