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David M

1 reviews | Active since Oct 2016

22 Nov 2016, 12:57

Poor service at FNB HEAD OFFICE

<p>Since i filled ***** application forms @ fnb(20 July 2016) nd was promised to get feedback, nothing happened. On 1 November 2016 I wrote on Hello Peter n received a call on 4 November 2016 nd de guy promised to give me feedback within 7days untill today am still waiting . Is clear my money ws ****** by fnb employees. Fnb customers beware your money is not safe. Now am happy wit capitec wit cheap bank charges </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2016, 13:08
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)