Poor Service at FNB Across All channels!!!

So last week FNB seemed to have blocked my cards… in the meantime I jumped on email, no luck, went into FNB Preller, no luck (girl just went through my phone app said my cards are sorted) I now spent about an hour talking to 7 different people being transfered from one department to another…. no luck…

WHY should I struggle to get help at a bank I have been with for over 10 years….??????

Last person I spoke to said it is possibly FNB Forex that blocked my card and they need information from me… NO-ONE contacted me I have a business to run, online payments to make ie my monthly software are being billed but nothing going through so my business is standing still www.localseoagency.co.za I do online marketing and work with overseas clients, 7 pieces of software I NEED FOR MY BUSINESS has so far not gone off… if I don’t sort this ASAP I am going to loose clients….

Here is what I can do • EFT’s • Withdraw money • Swipe at Checkers / Spar

Here is what I can’t do • Pay for software like www.seranking.com www.kwfinder.com etc etc THIS IS AN ISSUE… I need this software to effectively run my business

Can someone here please help sort this ASAP!!!

Thank You