SN
Siphelele N
1 reviews | Active since Nov 2018
23 Nov 2018, 14:11
Poor service at FNB
FNB West Street in Durban is seriously pathetic. They only have one teller to serve a queue of money than 25 people. When I enquired I was told that's how it is and I should learn to be patient. To top it all it is a payday for some people I am sure they could have forseen that and deploy other people on tills. More than 4 staff members are busy lazying around discussing Black Friday. Real poor service
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Nov 2018, 14:20Good Day Siphelele
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply23 Nov 2018, 14:20
Official
Good Day Siphelele
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***