poor service as usual,

I have an easy account with FNB which i had as an extra account which i added left over monies in it.

I have now moved long ago from FNB because of their insanely poor service.

I was notified by SMS that this account has been overdrawn by R1.50c and its been made inactive and I need to make a deposit.

To bring the balance back up to positive, I deposited a R10.

I have called FNB twice now and each times the person helping me has transferred me to a new person and department. in total 4 times I had to explain myself and 2 of those 4 times whilst I was explaining the consultant just put me through to another department cold turkey. All of the times they sounded so tired and unwelcoming!

I want my easy account closed, number and email address removed from communications!

how difficult must this be to get it done for heavens sake that I need to come on hello peter for a person to assist me correctly.