Poor service as a private client!

Being a private client is of absolutely zero benefit. Once you’re done opening your account, expect to receive little to no service whatsoever. As a private client I expect not to have to visit a branch and wait in line to get simple things done. Current private banker is of absolutely no use - all I require is an bank official signature and stamp. For something of this nature I need to sent to a different department, then I need to contact different consultants, then to be told I may need to visit a branch. I currently have multiple accounts - savings, cheque, credit, business, fixed interest; and expect better service to be received. Happy to take my business elsewhere