1 reviews | Active since Dec 2013
Poor service and rude staff
<p>Disfunctional ATM. On the 28 Feb I was busy with my ATM deposit when I could not conclude that due to ATM being disfuntional not to continue with counting funds got stuck. I was advised to take slip then a Mothethi guy will cal and refund funds. But it has been nightmare to engage them very rude not professional at all getting rude at me. I want the money given back ASAP. I'm not going to fight for my money. </p>
Good day Ms. abss957
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***NF.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. abss957
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***NF.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***