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keamogetswe L

1 reviews | Active since Jan 2016

23 Dec 2016, 10:23

POOR SERVICE AND NO RESPONSE

<p>I have sent a complaint to the airtime and data bundles dept for FNB and to date no one has had the courtesy of getting back to me. I have made calls and they claimed that when they call me they can't get hold of me which is a lie</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Dec 2016, 13:36
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Complaints Resolution

Veni Soobramany

Email address: *** Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply23 Dec 2016, 13:37
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Complaints Resolution

Veni Soobramany

Email address: *** Tel number: *** (option one)