Poor Service and NO Feedback FNB

FNB offer an all inclusive service which allows you to register a new Business name with CIPC and open business accounts with them. The process is all electronic and is done on-line by filling out the required fields and uploading the requested documents.<br> <br> I did this on 2015-03-31. Herewith my complaints :<br> <br> 1. The documents uploaded we requested again after a few days (so these were lost in their system)<br> 2. They don't have a phone no. to call to get feedback on the progress of your application. You need to call the call-centre who then will email a request to the cipc division. This escalates the application and is a request for feedback via phone or email.<br> <br> I did this 5 times now, each time they say they will make contact with me which never happens. I have been waiting over 3 weeks and not a word. <br> <br> All i expect is feedback which i was promised. I called again 2 days ago begging for this and gave them till yesterday 16h00 to call or email me giving me an idea of how much longer to wait. If i had done this direct it would have been 5days to register a business. All i want is to know how much longer...!<br> <br> DO NOT USE FNB if you like feedback and a fast efficient service...<br> <br> Leslie<br>