DH
Dee H

1 reviews | Active since Apr 2014

10 May 2016, 12:22

Poor Service and Lies

<p>FNB consultant was supposed to put my credit card on hold for 6 months, meaning no interest and no fees to be harged. They have charged me R700 odd. I am now handed over to collections.</p> <p>When I tried to call I waited so long that my airtime ran out.</p> <p> </p> <p>FNB is a conpany who should be ashamed of themselves for the promises they make o the radio. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2016, 12:10
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 921277 .

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)