1 reviews | Active since Jun 2016

07 Aug 2018, 12:16

poor service and lies.

i received a message that my card is delivered at centurion branch. But when i arrived it is at empangeni branch. the closing for revamp. so now i will be charged for a new card. absurd

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 13:19
Official

Good Day Andre Jacobs ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***