1 reviews | Active since Feb 2017
Poor Service and lack of integrity\false advertising
<p>I have changed to FNB and already I am getting a horrible service.</p> <p>I called to confirm if my debit orders have been switched to the new account and I was told to contact the</p> <p>My providers and give them my new banking details. The advertised info is a total lie and should be removed from your website.</p> <p>Can’t believe I chose FNB out of all the banks, so disappointing and will make sure that people next me won’t join this bank Due to its lack of integrity. Thanks for ruining my day.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)