POOR SERVICE AND INCONVENIENCE

Good day, I am very annoyed and upset to a level no one would like to be taken to. I have been on a call since 08h30 in the morning until now;

My account has been blocked by Welcome Silawuli whom I was advised he was my Private banker; I was not even aware I had a private banker I want to know who authorized this, but this is a discussion for another day.

I cannot access my funds because of this, no one is assisting me I am taken from pillar to pole. This can never be acceptable on any day.

I have been given 8 numbers to call, using my airtime, and I am still not assisted. This is NOT an application for loan guys, just a kind reminder; I just want to use MY MONEY that I have with your bank; PERIOD.

Beverly is not available to assist

Mahlaste Maishe is not available

Welcome Silawuli is not available to assist

ALL OF THESE PEOPLE their direct lines take me to voicemail. So what must happen? How unfair is this? The whole day, literally the whole day trying to be assisted? No waaays!! PLEASE UNBLOCK MY ACCOUNT OR TELL ME NOW IF YOU NO LONGER NEED ME IN YOUR BUSINESS.

I AM UPSET! VERY UPSET Regards,