1 reviews | Active since Apr 2016
Poor service and false advertising about premier baking
I join FNB premier banking about 2 months ago and all was great. All too happy to take your money and promise you the world when it comes to banking. Then 2 weeks ago I had an issue with my Ebuck and logged a call and was told they will get back to me in 1 day. Well a week when past and I contacted them again and was told the same story. It has now been two weeks and still no answer. So I would just like to say to everyone out there that the so call “24Hrs banker” and “how can we help you” is all just false advertising
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 911172.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 911172.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)