DN
Dayalan N
1 reviews | Active since Mar 2016
04 Feb 2019, 18:22
Poor service and delivery
I have been charged high interest on my credit card even though my payments are up to date. This happened to me before and I had to query it for this to be reversed. Absolute madness... I am closing my credit card account
Helpful (0)
Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
05 Feb 2019, 09:01Good Day Dayalan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply05 Feb 2019, 09:01
Official
Good Day Dayalan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Hello Peter Team
Tel number: ***
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Dayalan N's updateReviewer Update
06 Feb 2019, 14:16I am very disappointed with the service. I want to cancel my credit card. Please can someone call me today. FNB don't value their customers so why should I still be loyal for all these years!
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Dayalan N's update06 Feb 2019, 14:16
Reviewer Update
I am very disappointed with the service. I want to cancel my credit card. Please can someone call me today. FNB don't value their customers so why should I still be loyal for all these years!
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Dayalan N's updateReviewer Update
07 Feb 2019, 12:33All I get is a settlement on email to cancel my credit card.. No call since I sent the above message pathetic service.. I am also going to voice my concerns on Twitter and Facebook now
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Dayalan N's update07 Feb 2019, 12:33
Reviewer Update
All I get is a settlement on email to cancel my credit card.. No call since I sent the above message pathetic service.. I am also going to voice my concerns on Twitter and Facebook now
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Dayalan N's updateReviewer Update
08 Feb 2019, 09:36Mariska Rossouw should not be working with complaints she does not call or give a proper explanation.. Extremely poor service from Mariska Rossouw!!
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Dayalan N's update08 Feb 2019, 09:36
Reviewer Update
Mariska Rossouw should not be working with complaints she does not call or give a proper explanation.. Extremely poor service from Mariska Rossouw!!