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ddj D

1 reviews | Active since Jan 2017

27 Jan 2019, 15:36

Poor service and charges me to stuff that they not doing right

Hi Fnb.

I would like to know why don't you protect your clients. I have blocked 2 debt orders with you people and yet you are allowing the debt order to go thru, this is the second month now, I have to keep calling to get one of them reversed, just to be charge by you blerry idiots. If you don't want my money then just say so then I would rather just go to another bank that would rather assist me and keep my money safe

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jan 2019, 10:45
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,

Hello Peter Complaints Team

*** (option one)