JJ
Jane J

1 reviews | Active since Jun 2015

15 May 2017, 08:19

Poor service and assistance

<p>I have app**** for and obtained a bank account.<br />I have transferred money to this account and now do not have access to it!!!!!!!</p> <p>I have phoned them three days and non of them can assist or advise on when the funds will be at least just returned to my account!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2017, 08:34
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)