Poor service

This has to be worst bank ever i have used they dont care about their clients they make thing so hard for us to accesd i dont understand why do they have the app if we cannot access things we want the there i have spoken to 5 agents on tje chat all of them are giving me a run afound for my statement thay i want for may and the ageng went aheard made changes to my account **** said it wont affect the cycle i want and i must wait till midnight come mid night im trying to get my statement i still cannot the i speak to this rude agent Name Mamello who disconnected the chat while i was still speaking and told me that i will have to wait till July to get my statement doe s that even make sense FNB IS VERY MUCH USELESS ND THIS IS THE LAST TIME IM USING THEM TOMMOROW MORNING IM CHANGING MY BANK I CAN NEVER WORK WITH PEOPLE WHO ARE SO IMCOMPETENT LIKE THIS IMAGINE IF IM STRUGGLING LIKE THIS WHHAT ABOUT THE ELDERLY PEOPLE THE APP IS SUPPOSE TO MAKE THIS EASY FOR US