POOR SERVICE

This is a 2nd complaint and this time its against Hello Peter FNB. You started professionally and a lady emailed and when i explained my husband can't answer his phone cause he is in the Congo, the did not reply back, my husband and I have mailed constantly to phone back, no one does, my husband is back in SA no one is phoning back. This lady from FNB hello peter gives a number, but no surname and we cant get a hold of her, so our previous complaint is still not solved. Our lawyers will take this matter further if this is not solved soon, personal statements was mailed without consent.