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Sir-Tshobs Tshobonga

1 reviews | Active since Aug 2019

24 Dec 2020, 10:13

Poor service

FNB is really a pain in the ass with this telephonic way of assisting customers, you hold for minutes and still don't get help..I'm so ****ed , this is not working for the customers. I've been trying to get hold of recoveries/collection department but till to date , it's hard to speak to someone from there

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Replies (2)
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Sir-Tshobs Tshobonga's update24 Dec 2020, 12:10
Reviewer Update
Just to brief you with my problem, I had an overdraft of 7000 whilst I was employed, the due to Covid I got entrenched at work, so after that there were no activities on my account, then tmy overdraft
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Sir-Tshobs Tshobonga's update24 Dec 2020, 12:14
Reviewer Update
Then my overdraft went to my personal account and the next morning I woke up and I was owing the bank 7800 . Then my account went to collections... I then went and app**** for UIF, the payment was done and then FNB took all that amount, this was last week.. i then called the gentlemen called Ryeez from Collection department to make payment arrangements, I told him that I don't mind if FNB takes 3500 this month and take the remaining balance the following month.. now no one want to help me, it's almost Christmas and my issue is still not solved.