Poor Service

FNB could not provide with a statement for my credit card at end of April for some technical reasons. When I eventually received the statement I noticed that I have been debited for R 2025 on 6 May 2025. I had countless chats on secure chat and I have also talked to a lady from Credit Card division about the matter. I have told her that it is really Bank's fault that statements were not out on time and also I wanted to know how they arrived at this amount. Like most of South African companies I heard nothing from the Bank.This is a poor show.