ZI
Zaahir I
1 reviews | Active since Nov 2019
23 Jan 2020, 16:56
Poor service
I have logged calls at the beginning of December to have debit orders reversed. I have received calls in December to say that it will be sorted within 5 days. It is almost the end of January and I still don't have my money. This is my worst experience with any bank
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jan 2020, 09:26Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply24 Jan 2020, 09:26
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***