OM
Olebogeng M
1 reviews | Active since Apr 2018
02 Nov 2019, 08:06
Poor service
Three visit to their branch, Numerous messages on secure chat and lastly a call to them from my cellphone on the 24th October my debit order date has not been changed. Firstly no one could tell me who changed it from the 26th to the 01st. Their consultant said no I have changed it to the 26th. Today they debited again. I have proof of the call it was on the 24th October and it lasted 8 and 11 seconds.
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FNB (First National Bank)'s replyOfficial
02 Nov 2019, 09:53Good Day Olebogeng Maboe
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply02 Nov 2019, 09:53
Official
Good Day Olebogeng Maboe
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***