poor service

i opened a business account with them online after receiving every document and cards they called and said i need to deposit money in the account to keep the account open after a month i realized the account is blocked i made calls and i was promised that the account will be sorted and whatever that i need to be sorted and waited in vain and last week i went to the branch in walmer park i got assistance and the consultant did all well for after she battle for more than an hour to get someone from business banking after she did all they promise that it will be sorted and this morning i contacted them and it took almost two hours to find help even today i was promised that the matter will be sorted it has been refer to the supervisor up until this minute my account is blocked and FNBcontinues to deduct monthly fees although the account is blocked here is my ***