1 reviews | Active since Jun 2017

03 Aug 2017, 12:01

Poor service

<p>Why are we being refused to use inside teller bank the tellers are free and yet we being told that to use outside atm for deposit even elderly pple are sent back...</p> <p>They telling use the Fnb doesnt pay enough salaries to assits us </p> <p>I dont know whether its because we in a black area your employees think that we dont know our rights fix it</p> <p>They just sitting there they cant even assist the elderly </p> <p>Your institution has left a bitter taste...</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2017, 12:28
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number ***NF.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)