KJ
Krystal J

1 reviews | Active since Aug 2017

01 Aug 2017, 11:42

Poor Service

<p>I have had a FNB sim for a few months now, I am paying R95 a month for 2 Gigs of data, however the signal is the poorest I have ever experienced in my life, due to this you will be losing a customer and another thing is I have not received my data for August yet the debit order went off of my account. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2017, 12:10
Official

Good Day,

Thank you for bringing this matter to our attention. I do apologise for any frustration caused.

I have received your complaint and routed it to the relevant department for investigation and have requested that they provide feedback.

Reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)