Poor Service

I have been trying to collect my Debit Card for a while now. When phoning the branch I'm transferred to various people (non of whom can assist me) or am transferred until the phone cuts out.<br> <br> I have requested that the card is sent to Claremont and was told that the card will be ready for collection at the latest Tuesday 3 Feb 2015 and I will be notified of the progress of the transfer. NON of this has happened. <br> <br> I contacted the Claremont branch this morning asking for my card - not only did it take more that 3 calls to reach someone who was able to assist me, but my card is still not at the branch and no-one can track where it is. I was asked to contact the Stellenbosch branch again.<br> <br> I phone Stellenbosch again - only to be transferred to numerous people without anyone being able to assist. I'm now waiting for them to phone me back.<br> <br> This is VERY BAD CUSTOMER SERVICE!!!!!