Poor service

<p>On the 13th of June 2017 i walked into an FNB branch at Chris hani crossing Mall in vosloorus, where i was given a ticket written estimated waiting time 13 min, I waited an hour to get assistance to open a new account. I then spoke with a consultant named Sfiso who dismissed me when i asked why is the service so slow, he came to explain after one of the customers asked him why he didnt answer me. He then adviced me to go to another FNB that they have that can assist me quicker than they can with opening an account. Im so dissapointed with the service in this branch and how consultants dnt bother advicing clients correctly before they wait an hour to be serviced. Im a new anxious client that will be joining the FNB bank, their service is poor and they are unwelcoming. </p>