1 reviews | Active since May 2017

15 May 2017, 11:48

Poor Service

<p>staff is allowing their friends to jump the waiting line. Branch Manager not willing to assist. Been waiting for over an hour as I watch people get helped ahead of me </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2017, 12:17
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)