poor service
<p>Two weeks ago I ordered a cheque card and the Service I got was just disgusting to say the least. the courier CCD had my card for days and on the day they were supposed to deliver no one came or called. </p> <p>it's just a shame fnb promises something they can't deliver even if you a premier customer </p> <p>up until today I dnt have a card and the temporary card they gave will expire soon. just want to change banks</p>
Good day Mr. phiwokuhle mhlongo
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. phiwokuhle mhlongo
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***