KR
Kershen R

1 reviews | Active since Oct 2019

01 Nov 2019, 08:01

Poor service

Recently my wifes company has been going through liquidation. Fnb being the bank liquidating the companies assets. They had told us 2 weeks ago that we would get paid out salaries in 2 weeks. Which was 1 day ago, we to date have not received any communication regarding payment of salary and leave pay. Do banks understand we have to pay rent and put food on our tables??? We are going through such a stressful time because fnb are dragging their feet. I have received notice from my landlord that if rent isn't paid by the 7th we will have to move out. What do we do about our kids i ask fnb... peoples lives are at stake

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2019, 11:19
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***

Regards 

Hello Peter Complaints Team 

*** 

KR
Kershen R's update07 Nov 2019, 15:25
Reviewer Update
I still have not gotten a call or feedback. It is now the 7th and my rent is due. Must my kids live on the streets because of fnb?? Please call my wife directly ***
KR
Kershen R's update29 Nov 2019, 17:11
Reviewer Update
Matter has been resolved