1 reviews | Active since Jul 2014
Poor Service
<p>I app**** for an increase on my credit last week Wednesday 05 April 2017. All required documentation was submitted the same day. I was told it takes 5 working day before approval.</p> <p>When I enquired today, I was told the documentation was only received today which means it will take an additional 5 working days.</p> <p>This is totally unacceptable to many lies</p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
This problem is still not resolved, I'm so frustrated with FNB....
This problem is still not resolved, I'm so frustrated with FNB....