Poor Service

<p>i upgraded my credit card on the 04.04.2017 then i received an sms, saying my card is with ccd couries.</p> <p> </p> <p>on the 05.04.2017 i called ccd they advised that they do have my card but fnb did not give them my ID number therefore they can not courier my card. </p> <p> </p> <p>i called the bank several times they keep on telling me they will send the documents to ccd. on 07.04.2017 Christine Mtembu promised to follow up but nothing happened, also chated with Marcia Maredi on 10.04.2017 she said she will follow up with christine and revert back to me. both of this people are on Premier banking department but they not helping.</p> <p>today i called CCD again they adviced that they havent received anything from the bank. after that i called the bank and Tania decided to drop the phone on my ear yet i am primier client?</p> <p> </p> <p>1 This thing is time consuming.</p> <p>2 its affecting my ebucks earnings</p> <p>3 i am using my airtime to call fnb </p> <p>4 i need to cancel my gold credit card </p> <p> </p> <p>i need my card delivered latest 13.04.2017</p> <p> </p> <p>I AM SO DISAPPOINTED </p>