poor service

<p><span style="color: #555555; background-color: #ffffff;">Upon the first visit to fnb in braamfontein jhb, jorrison street we requested for a stop order to be initiated but was told that we had to register for internet banking instead. I then went to the lenasia branch and it was successfully completed for the LAST DAY of each month! First time it went off successfully ,however we where given an incorrect account number for funds to be transferred to.In an attempt to rectify our error I was forced to go back to fnb braamfontein ,because I work close by and never have time to do such on weekends.Then I was advised that we will have to cancel the stop order and initiate another stop order with correct banking details. I manage to get the correct banking details and went back to the branch, where I was told that I would have to CALL into the call centre ! Further more , the STOP order was signed for the last day of each month and it went off on the 28/03.When I asked to speak to the manager ,the lady at the front desk wearing a green blazer , without calling the manager as per my request told me for both matters concerning my account ,I would have to CALL the call center at my own expense!I am now sitting with a debit order that is going to bounce due to ,incorrectly debating my account. Again the Stop order will go off at the end of month.And no assistance from "my "bank!</span></p>