Poor service

<p>I got a call from a lady called Londiwe Ngubane employee no F ********** agent for FNB advising me to change my gold credit card to platinum cos it's going to be cheaper since I have platinum cheque .</p> <p> </p> <p>After 2 weeks I still don't have my card with me , only emails and sms from ccd corrie's advising me that they can't get hold of me.</p> <p> </p> <p>My agreement with Londiwe Ngubane was not to involve corries since I work shifts there's no way they will get me she agreed </p> <p> </p> <p>This is not the 1st time FNB is doing this 2 me </p> <p>I went to their branch in boksburg to make calls so I can speak to Londiwe. .. spoke to her superior Alison Olifant she promised to handle the matter and she will get my card delivered at ORTambo and call me back in 30minutes that was the 22 March. .. it's Monday 27 March still nothing from her </p> <p> </p> <p>Myb I'm not important so she didn't bother to attend to the matter </p> <p> </p> <p>I'm so disappointed by FNB I'm definitely taking my accounts to a bank that's got respect for its customers. </p> <p> </p> <p>Done with FNB</p>